1. Acceptance of Terms
Using the Company's website and services indicates that you have read, understood, and agree to these Terms, our Privacy Policy, and other policies referenced by the Company.
2. Service Description
The Company provides AI-based chart analysis tools and educational resources to help users learn technical analysis, including futures and market chart interpretation. The service is for educational and informational purposes only and does not constitute financial advice, investment recommendations, or trading signals.
3. Eligibility Requirements
You must be at least 18 years old, or have reached the legal age of majority in your jurisdiction, and have the capacity to enter into binding agreements.
4. User Accounts
Certain features require account registration. You agree to provide accurate information, properly safeguard login credentials, and take full responsibility for all activities under your account.
5. User Conduct
You may not use this Website for illegal, harmful, or unauthorized purposes, including but not limited to:
- Violating any applicable laws or regulations
- Accessing other users' data without permission
- Uploading malware or harmful content
- Interfering with website operation or security
- Attempting unauthorized access to other accounts or systems
6. Intellectual Property
All content, trademarks, logos, software, and materials on this Website are owned by the Company or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or otherwise use such content without prior written permission.
7. Educational Purpose Only — No Financial Advice
This Website and all services, tools, analyses, and information provided are for educational and informational purposes only. We do not provide any form of financial advice, investment advice, trading advice, or professional investment consultation.
All analyses, chart interpretations, market commentary, and educational materials are general information that do not consider your personal financial situation, investment objectives, or risk tolerance. Before making any investment or trading decisions, you should:
- Consult licensed financial advisors with relevant qualifications
- Conduct independent research and analysis
- Fully understand the associated risks
- Ensure any investment decisions align with your financial situation and investment objectives
8. Risk Disclosure
Using this Website's services and engaging in any form of financial trading involves significant risks, including but not limited to:
Investment Risks
- All investments carry risk of loss, including complete loss of principal
- Past performance does not guarantee future results
- Market volatility may result in significant losses
- Financial markets are inherently unpredictable
Technical Risks
- The Website may experience technical malfunctions or interruptions
- Data transmission may be delayed or inaccurate
- Third-party services may affect Website functionality
Educational Content Risks
- Educational materials may contain errors or outdated information
- Example analyses do not constitute actual trading advice
- Simulated results may differ from actual trading results
You should fully understand these risks when using this Website and ensure you have the ability to bear potential losses.
9. Subscription and Billing
If you choose to subscribe to our paid services, the following terms apply:
Subscription Plans
- We offer different subscription plan levels, with details available on our pricing page
- Subscription prices, features, and terms may change at any time
- New prices will take effect at your next billing cycle
Billing Cycle
- Subscription fees will be automatically charged based on your selected billing cycle
- Billing dates are based on your initial subscription date
- All fees are denominated in USD unless otherwise stated
Auto-Renewal
- Subscriptions automatically renew unless cancelled before the current billing cycle ends
- You can manage or cancel your subscription in account settings at any time
- After cancellation, paid features remain available until the current billing cycle ends
10. No Refund Policy
Due to the digital nature of KairoTrend’s products and services, all purchases, including subscription plans, renewals, point packages, and related paid features, are treated as final sales and are non-refundable except where expressly required by applicable law. By completing a purchase, you acknowledge and agree that refunds will not be provided once access to the service has been granted.
All payments are processed securely through third-party payment providers that follow applicable industry security standards. By submitting payment, you confirm that you understand and accept this no-refund policy as part of your purchase.
11. Email Communications
By registering an account, you consent to receive our email communications, including account notifications, billing notices, service updates, important announcements, educational content, and marketing messages if you choose to receive them.
12. Checkout Confirmation
When completing any paid subscription or purchase, you will see a detailed order summary including price, billing cycle, and service content. The system may require you to confirm order details before payment is finalized.
Payment Security
- All payment information is transmitted through secure encryption
- We do not store your complete credit card information
- Payment processing is completed by third-party secure service providers
13. Limitation of Liability
To the maximum extent permitted by law, the Company and its affiliates, officers, directors, and employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or reliance on Website information.
14. Privacy and Data Security
The Company values data privacy protection. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. User-uploaded charts and data may be encrypted to protect confidentiality.
15. Third-Party Links
This Website may contain links to third-party websites or services. The Company is not responsible for the content, products, or security of those websites or services and makes no warranties or endorsements regarding them.
16. Browser Extension Terms
The KairoTrend Browser Extension is an optional tool that enhances your trading analysis experience on supported platforms such as TradingView. By installing and using the Extension, you agree to the following additional terms:
Extension Functionality
- The Extension captures supported chart views for AI analysis
- The Extension requires an active KairoTrend account and valid credentials to function
- Analysis results are provided for educational purposes only
- The Extension operates only on explicitly supported websites
User Responsibilities
- You are responsible for keeping your credentials secure and confidential
- You must not share access with others or use it on unauthorized devices
- You agree to use the Extension in compliance with third-party platform terms
- You must not reverse engineer, modify, or redistribute the Extension
Permissions and Data Access
- The Extension may require permission to access supported websites to capture chart data
- Relevant credentials may be stored locally in secure browser storage when needed
- Chart screenshots may be transmitted securely to our servers for AI analysis
- The Extension does not collect unrelated browsing data from unsupported websites
Beta Version Notice
- Beta versions may contain bugs, errors, or incomplete features
- Features may be unstable or subject to change without notice
- You use beta versions at your own risk
17. Terms Modification
The Company reserves the right to update or modify these Terms at any time. Your continued use of this Website after any update indicates acceptance of the modified Terms.
18. Termination
If you violate these Terms, or if the Company deems it necessary to protect the platform, users, or legal compliance, the Company may suspend or terminate your access without liability.
19. Governing Law
These Terms are governed by the laws of the jurisdiction where the Company operates, without regard to conflict of law principles.
20. Regulatory Statement — Hong Kong and Mainland China
The following statements apply to your access to and use of KairoTrend in jurisdictions where financial regulation may restrict the offering, marketing, or use of trading-related analytical services.
Hong Kong Statement
- KairoTrend is not licensed or registered with the Securities and Futures Commission of Hong Kong (SFC) or any other Hong Kong financial regulatory authority.
- All information, tools, analyses, and services provided on the platform are for educational and informational purposes only and do not constitute any offer, solicitation, or recommendation regarding regulated financial products.
- If you are located in Hong Kong, you are responsible for complying with local laws and regulations and for obtaining advice from appropriately licensed professionals before making any trading or investment decisions.
- KairoTrend does not assume legal responsibility for any consequences arising from trading decisions made using the platform in Hong Kong.
Mainland China Statement
- KairoTrend is not licensed or approved by the China Securities Regulatory Commission (CSRC) or any other financial regulatory authority in Mainland China.
- The platform is not intended for residents located in Mainland China where such access or use would violate applicable laws or regulations.
- If you are located in Mainland China, you are responsible for ensuring compliance with local laws and regulations and for consulting appropriately qualified professionals before using the platform for trading-related purposes.
- KairoTrend does not accept responsibility for any consequences arising from access to or use of the platform in Mainland China or other restricted jurisdictions.
21. Contact Us
If you have any questions about these Terms, please contact us at support@kairotrend.com or visit https://kairotrend.com.